Privacy Policy

Last Updated: January 2026

1. Information We Collect

We collect information necessary to provide our airport transfer and chauffeur services:

• Personal Information: Name, phone number, email address
• Journey Information: Pickup/destination addresses, flight details, travel dates
• Payment Information: Processed securely through our payment provider
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use your information to:

• Process and manage your bookings
• Communicate about your journey (confirmations, updates)
• Track flights and adjust pickup times
• Process payments
• Improve our services
• Send marketing communications (with your consent)

3. Data Protection

We are committed to protecting your personal information. We implement appropriate technical and organizational security measures including:

• Secure SSL encryption for all data transmission
• Restricted access to personal information
• Regular security audits
• Secure payment processing

4. Data Sharing

We do not sell your personal information. We may share data with:

• Drivers: Only information necessary to provide your service
• Payment Processors: To process transactions securely
• Legal Requirements: If required by law

5. Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

6. Cookies

We use essential cookies to ensure our website functions properly. We do not use tracking cookies without your consent.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Booking records are typically kept for 7 years for accounting purposes.

8. Contact Us

For privacy concerns or to exercise your rights, contact us at:

Email: privacy@travito.co.uk
Phone: +44 123 456 7890

9. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.